Free Webinar Ondemand
You work hard to provide great service to your clients; and chances are, your competitors do too.
But in an industry where 90% of service providers claim to differentiate on service, you may be surprised to learn that more than 2 out of 5 clients who leave a staffing provider do so because of a service quality issue. So how does your firm live up to client service expectations? And, just as importantly, how can you move beyond retention and leverage service quality for growth?
This panel webinar seeks to answer these questions. Moderated by Inavero’s CEO and Founder, Erig Gregg, you'll listen in as panelists engage in a lively, informative discussion about client satisfaction and service excellence as a strategy for growth. Each panelist has spearheaded service quality and client satisfaction initiatives at their firm, and have proven their efforts through the 2018 Best of StaffingⓇ program - an annual award which recognizes industry leaders in service quality based exclusively on ratings provided by their clients.
Key takeaways from this webinar include:
- How Best of Staffing winners deliver consistently remarkable client service throughout their firms.
- The most common barriers to providing truly world-class service and how to overcome them at your firm.
- How to amplify the voices of your most passionate fans to help accelerate your firm’s growth.
Your Panelists:
Susie Hall
President
Vitamin T
Tammi Heaton
COO
PrideStaff
Jeff Miller
Managing Director
EdgeLink
Moderated by:
Eric Gregg
CEO & Founder
Inavero
